That confusing letter?
We'll decode it.
Take a photo of your insurance denial, medical bill, benefits notice, or collections letter. Understand what it means and what you have to do in about 30 seconds — with a ready-to-send response right after.
No signup required. First letter free.
How it works
1. Upload
Photo, scan, or PDF — just upload the letter
2. Decode
AI reads every line and finds what matters
3. Respond
Get a ready-to-send response with legal citations
What we decode
Insurance Denials
Understand why your claim was denied and get an appeal letter
Medical Bills
Spot billing errors, balance billing, and negotiate your bill
Benefits Notices
Medicaid, SNAP, SSI — know your rights and meet your deadlines
Collections Letters
Validate the debt, know the statute of limitations, protect your rights
Simple pricing
Decode + response + export
Up to 20 letters/month
First letter free. No signup required. On Medicaid, SNAP, or unemployment? Hardship pricing on per-letter checkouts — just check the box.
Frequently asked questions
What kinds of letters does DecodeLetter explain?
Insurance denials, medical bills, benefits notices (Medicare, Medicaid, SNAP, SSI, unemployment), and collections letters.
How long does it take?
About 30 seconds to get the plain-English explanation. The ready-to-send response comes right after.
Do I need to sign up?
No. The first letter is free with no account required.
Is my letter kept private?
Yes. The original upload is processed and deleted within minutes. The decode and response are kept for up to 30 days so you can come back to them, then auto-deleted. We don't sell your data and we don't use your documents to train AI models. See our privacy policy for full details.
How much does it cost?
First letter is free. After that, $5 per letter (decode + response + export) or $8 per month for up to 20 letters. Hardship pricing is available for users on Medicaid, SNAP, or unemployment.